After-hours AI dispatcher for service businesses

After-hours calls are the whole job for a dispatch service, and they come at any hour, often from someone stressed and in a hurry. Power is out, water is coming through the ceiling, a family needs help tonight. You also have to tell the urgent calls from the ones that can wait until morning, and that is hard to do at three in the morning.

An answering service built for dispatch handles it. Our AI dispatcher answers every call, follows the rules you set for what counts as an emergency, and routes urgent calls straight to whoever is on call. If they do not pick up, it takes the full details and sends them by text so nothing is lost.