Question 1

Will it give legal advice?

Accepted Answer

Never. It collects the facts and books the consultation with your attorney.

Question 2

What about cases we do not take?

Accepted Answer

It politely lets the caller know and can point them to the resource you choose.

Question 3

What about urgent calls?

Accepted Answer

You decide what is urgent, and those calls go straight to your team.

Question 4

Our clients expect a professional tone.

Accepted Answer

It is calm, polite and professional. Call it and hear for yourself.

Question 5

What happens to my current phone number?

Accepted Answer

You keep it. Nothing changes for your customers. You simply turn on call forwarding with your phone carrier: all calls, only after hours, or only when you don't pick up. You can turn it off any time.

Question 6

What if the AI doesn't know the answer?

Accepted Answer

It never makes things up. It takes the caller's name and details and either transfers the call to you or sends you the message right away, depending on how you want it.

Question 7

Can it transfer calls to a real person?

Accepted Answer

Yes. You choose which situations go straight to your cell or your team, and everything else is handled by the AI.

Question 8

Where do I see the calls?

Accepted Answer

Every call is saved in your dashboard and mobile app with a summary and transcript, and you get a text or email notification.

Question 9

Does it speak Spanish?

Accepted Answer

Yes. It answers in English, Spanish and Portuguese and switches when the caller does.

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